Get in touch
Send us an email to say hello, request a custom quote, or resolve a question. I'd love to hear from you.
xx Julia
Send us a note. We'll get back to you as soon as we can.
How can we help?
Customer support + order-related questions
We're happy to help! Please email support@lavela.design with your order # and further information as to how we can assist.
Wholesale + partnership inquiries
We'd love to hear from you and see if partnership or wholesale opportunities are a good fit. Send a note to partner@lavela.design.
Shipping policies
All orders over $50 (before tax) will receive free standard domestic shipping. Read our full shipping and processing policy here.
Return + exchange policy
To submit a refund or exchange request, please email support@lavela.design. We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. Exclusions apply. Learn more here.